You might get this error during booting or while installing a new version of Windows.

Error code 0xc00000e9 refers to an unexpected I/O error. Usually, it is caused by damaged HDD, so first what you should do is to check you Hard Drive.

You can use standard Windows CHKDSK or Linux ntfsfix. Load from Windows or Linux live USB and use those utilities to check you HDD.

The other possible solution:

  • Turn off computer
  • Disconnect all USB devices
  • Try to boot or install windows again

And one more option: Try to repair your Windows with standard Windows Automatic Repair feature.