[Windows 10] VIDEO_SCHEDULER_INTERNAL

I have installed new Windows 10 on my PC, everything was fine until I decided to put my computer in to a sleep mode. After a while I turn on my computer and got my first BSOD.

That was VIDEO_SCHEDULER_INTERNAL_ERROR.

After this error, I have tried to update my chipset and video drivers, that didn't work.

Then I have disabled Inter Rapid Start Technology in BIOS, result is the same - still BSOD after returning from the sleep mode.

Probably this is driver issue, so now I am waiting for a fix from Intel (I have integrated graphic HD4600) and will use hibernation instead (at least this feature is working well in Windows 10)

Fix (thanks to ArionWT)

Set 128Mb of Intel HD Graphics memory in BIOS. Must temporarily help. It just a driver bug.

Possible fix (thanks to Todd)

Download old driver version 10.18.15.4235
Extract drivers
Open Device Manager
Select Display adapter -> Intel HD Graphics 4600
Open Properties -> Driver tab
Click Update Driver
Select Browse my computer for driver software
Then Let me pick from a list of devices on my computer
Click Have Disk... button
Specify path to extracted drivers
Reboot computer

In my case it didn't help. But at least after that I have no BSOD anymore. Just a black screen with a mouse cursor. Maybe this will help in your case.

WhyDoYouWantToKnow

2016-08-02 22:01:25

So I didn't get this error after waking up I got it after pausing a youtube video and opening steam. Can someone please help because this has happened more than once. Thanks

Ruben Morillo

2015-09-10 03:59:34

I have changed in Bios to 128 MB and worked very well, but is not the idea, is there any other fix without affecting the performance of the PC? please provide your feedback.

Kirk

2015-09-10 16:13:56

I agree with you Ruben that this ought not be a permanent fix. But, I have found no other and really do not perceive a "performance hit" at the 128 MB allocation. Sooner or later Intel and/or MS will issue a "proper" fix.

Vero

2015-11-23 22:21:54

I have the problem, and I am not a programmer, so would you please tell me how I get the 1511 Build 10586 update? I have a lenovo T440p computer, if that helps.

Amuba

2015-08-02 18:32:21

I have the same problem.

David

2015-11-16 20:13:34

Problem is now resolved on my PC after installing the 1511 Build 10586 update

Todd

2015-08-02 21:00:52

Try: device manager,display adapter,intel hd graphics 4600 ,peoperties,driver,update driver,browse my computer for driver software ,let me pick from a list,and select the 10.18.15.4235 version

This might fix the issue until Intel gets a new version out.

druss

2015-08-02 21:23:49

Thanks, unfortunately it didn't help. But now I can see mouse on a black screen after woke up. No bsod anymore... :)

Hari Darshan Lamba

2016-11-29 05:50:38

It say you have already installed latest version and installing 10.18.15.4235 version it says minimum requirement does not meet. what I do now.

张振宇

2017-02-11 05:54:29

阿里巴巴

Wade Slomski

2015-09-02 21:20:26

The problem is that after updating to Windows 10 the computer can't anymore resume from standby, but will always crash to blue screen of death. Because of the video related error code in the message, I believe it could be due to graphics drivers.

ArionWT

2015-08-08 09:30:24

2015-08-09 09:56:21

Thanks, it works now!

Przemyslaw W

2015-08-17 16:49:43

Hey,
Is there any option to set 128 Mb memory for video card if there is no such option in BIOS?
Is it possible to set it via Windows?
I have Lenovo y50-70 59-440253.

Benny J

2015-08-19 11:28:28

I too would like to know this as i too have a y50-70.

2015-08-20 16:21:05

Benny, try to download "Download old driver version 10.18.15.4235" that is linked here. It still doesn't work very good. I still hear fan during playing any video :) but there is no BSOD, so it helped a little.

You can check topic which I started on Microsoft forum, but they didn't help too much: https://answers.microsoft.com/en-us/windows/forum/windows_10-update/video-scheduler-internal-error-on-windows-10/46cece58-9a11-4e0e-8796-6c327c87e8f5?tm=1439799896584&auth=1

JaeHyeok Ju

2015-09-22 04:03:41

Hi, i'm Jaehyeok from South Korea.
I CANNOT find some methods for curing this terrible problem in the Korea website
BUT!! your method is very good for my laptop and i could FINALLY!! fix the BSOD & sleep mode problem
Thanks to your help, I was able to do it.

Isaac M

2015-10-01 21:19:10

How do you even get INTO BIOS on Windows 10? I have no options in the Boot menu, and trying to restart my computer from recovery options will leave the computer dormant without ever turning on.

Nick

2015-11-23 14:34:17

Just hold the DELETE key when you power on. That should either take you into the BIOS or direct you to a motherboard options screen from which usually F2 then takes you into the BIOS.
Happy tinkering!

Henry Zhang

2015-09-03 17:29:50

Thanks to ArionWT, so far this is the only way to go, for my ASUS N551JK Windows 10, with intel hd graphics 4600+Nvidia GTX 850M. Both 128M and 256M OK by editing Bios's graphic configuration. Henry

Technolink

2015-12-29 06:06:57

That did the trick! Thanks so much, I was about to go back to 8.1!

Andrew

2015-08-09 06:04:30

This fixed it for me! Thx. BTW my Intel HD 4600 driver version is 10.18.15.4256

clare

2016-01-16 05:24:24

Hello my laptop showed this screen video scheduler internal error and it got to 100% but nothing happend. I let it for an hour and again the problem wasnt resolved.. then i closed the laptop and when i opened this morning the screen wont start at all.. what to do plzzzx help

Windows 10 Version 1511, Intel NUC und BSOD 0x00000113 | Andys Blog – Linux, Mac, Windows

2015-11-26 16:25:34

[…] [Windows 10] VIDEO_SCHEDULER_INTERNAL_ERROR after wake up […]

Silly Tech Present (Latest Information and Random Talks) - koccori

2018-01-04 00:32:51

mathijs Vink

2015-09-03 15:31:13

I set my intel graphic memory to 128MB in BIOS, but unfortunately my Laptop still got BSOD while I try to watch a stream on Twitch.tv. Does anyone have an idea why?

Peter

2015-10-18 00:09:36

I think I found another solution - I just disabled "Intel(R) HD Graphics 4600" in Display adapters section.
So now Windows uses, as I think, "Video Controller (VGA Compatible)" - default Windows Display adapter driver. It came from 2006, but it is enough for watching movies.

Drew

2015-10-02 19:23:47

Maybe? I just installed - been having this issue, usually when I stop watching Netflix in full screen.

Highlights of AMD Catalyst™ 15.9.1 Beta Windows Driver

Resolved Issues:
◾[77609] A video memory leak can occur when browser and other windows are resized

exploit-hack

2016-06-30 19:21:00

The things i have observed in terms of pc memory is always that there are features such as SDRAM, DDR or anything else, that must match up the requirements of the motherboard. If the personal computer's motherboard is rather current and there are no computer OS issues, updating the ram literally requires under a couple of hours. It's among the list of easiest pc upgrade techniques one can think about. Thanks for giving your ideas.

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Carlos

2016-06-30 21:19:31

No way. Problem is windows update. if you download another app to watch videos, as potplayer for example, you won´t have this trouble again

Xane Myers

2015-08-22 08:14:19

The way I'd bump into this problem is when rotating the camera through a model in MikuMikuDance; The screen turns on and off to a black screen like five times, then a Windows error noise can be heard.

After this, I can hear my video still running; Pushing the power button results in this error.

I think Microsoft released Windows 10 too early for Intel(R).

Mr. Diganhal

2016-10-25 20:28:12

I guess you guys don't understand the problem. When you get the error (video_scheduler_internal_error) you no longer can get Windows 10 to boot up so you can run all these wonderful fixes. Savvy? This was a clean install too.

Althepal

2016-04-03 13:41:26

I have the same issue but only when I try to watch netflix or kodi. I have to delete the adapter driver every time I restart or take it out of hibernation mode. I have a Toshiba with an AMD chip and 8400 graphics card still no fix tries all these things already.

David Perlman

2016-09-28 19:11:20

I had the error and contacted Amazon help since that is where I bought the computer. The resolution was simple:
Control Panel-->Clock Language Region-->Date and Time-->Internet Time (tab at top)-->Change Settings.

Make sure time.windows.com is selected and Synchronize box is checked then click Update Now.

2016-06-19 19:45:48

I´ve got the same problem since system was update last thursday.
Laptop hangs and BSD video_schedule_internal_error

ha anh nam

2017-04-30 18:30:47

You can run sfc/scannow to fix this problem, read more at the method 2 http://howtoinstallwindows10.com/err_spdy_protocol_error-google-chrome/

Leif Rhedin

2015-09-01 15:50:57

1. Den "blå sidan" kommer upp vid öppning av datorn. den slås av och öppnar igen, VARFÖR DET TAR TID?
2. Min e-post enl. ovan kan jag skicka ifrån, men kan EJ taga emot e-post?
3. Avstängningsknappen fungerar EJ? ( tar bort batteriet samt srömen).

V.v. Har uppdaterat från W8.1 till W10 Home, behöver hjälp för att åtgärda dess problem.

Kristen Sykes

2016-03-28 11:12:09

I can't find Intel HD Graphics 4600. I have an HP computer and my Display Adapter says AMD Radeon(TM) R5 Graphics. Having the same error.

2015-09-04 13:07:01

Change in BIOS to 128 MB worked for me also (I previously had 512 MB set): Graphics Adapter Intel HD 4600, my driver version is 10.18.15.4256.

Thanks ArionWT!!

2015-09-20 13:01:57

thanks a lot todd

2015-09-20 16:46:28

I have subsequently increased to 256 MB on my Gigabyte H97-D3H board without any problems. I have also updated the Intel driver for the 4600 HD to the 8/24/15 ( .4279) one. (I always have a problem between the Intel driver version number and the one shown by Windows - the 4279 is the same, however.)

Arion

2015-08-04 16:40:55

Download this tool:
https://support.microsoft.com/en-us/kb/3073930
1. Hide driver update with this tool.
2. Do all steps in "Possible fix (thanks to Todd)"

Aman Sharma

2016-06-07 17:19:37

I am having a Hp Pavilion notebook ab522tx . When ever I play Gta V or Batman or any high graphic game this Video Scheduler error comes. Sometimes in 5mins or more, It only occurs when i play the game. please help me out

Jimmy

2016-03-06 15:44:49

"Set 128Mb of Intel HD Graphics memory in BIOS.........."
WOW! It Works! thanks :)

2015-09-25 07:48:31

I have the same problem. I just updated my Windows 8.1 desktop to Windows 10 Home and all is now running fine apart from this BSOD which occurs when restarting the PC from Sleep. As I use the PC as a Media Centre the ability to Sleep is important.

Other posts here indicate that this problem is related to the drivers for the Intel HD graphics, however the HD Graphics is not enabled on my machine and Graphics are provided by the Nvidia GTX 660 card. The PC has been fully updated with the latest Windows Updates and I have installed the latest Nvidia Graphics driver 355.98 released 22nd September.

I have checked with the latest drivers available on the Asus site for my Z87-A motherboard (MEI_V11_0_0_1155-20150709_WHQL_1-5M) and in fact the Windows 10 drivers installed are later version than those on the Asus site

2017-02-11 05:55:21

能说中文么。。。

Steve

2017-08-16 01:30:30

The way I got around this was by doing the following:

Open Device Manager
Select Display adapter -> Intel HD Graphics 4600
Open Properties -> Driver tab
Click Update Driver
Select Browse my computer for driver software
Then Let me pick from a list of devices.
Microsoft Basic Display Adapter.

I have the 980m driver installed for games and will have it run anything that I can.

Amy

2016-05-13 00:11:34

I was on my tablet and a blue screen that says video_schedule_internal_error popped up and it says it's on 100% but its been saying that for an hour or more hasn't restarted or anything. What do I do???????

Anjan chatterjee

2016-08-20 12:46:39

I also have same problem when i use windows media player not in VLC .